Free Shipping Policy Generator
Results and any AI-generated content from this tool are provided free, "as is", for general informational purposes only and may be inaccurate, incomplete, or out of date. Always verify the output yourself before relying on it — you use this tool and its results at your own risk.
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Why a shipping policy builds trust before checkout
Shoppers decide whether to complete a purchase partly based on whether they know how long delivery will take and what it will cost. A clear shipping policy answers those questions upfront, reduces "where is my order" support messages, and is often required by payment gateways before they approve your online store.
This free generator builds a shipping policy from a few simple choices: which zones you deliver to (local city, statewide, pan-India, or with select international shipping), your typical delivery window, how shipping charges work, and whether Cash on Delivery is available. Turning COD on or off automatically swaps in the right payment clause for either case, so the document always matches how your store actually operates.
Covers tracking and delays too
Beyond the basics, the generated policy includes a section on order tracking (how you'll notify customers once an order ships) and a section on what happens if a shipment is delayed or lost, with your contact email included automatically so customers know exactly where to reach out.
Shipping is also one of the most common places a genuinely good online business loses customer trust — not because the product was wrong, but because nobody told the customer what to expect. A published shipping policy, linked from your checkout page or footer, quietly answers "will it arrive in time" and "how much will delivery cost" before a customer has to ask, which in turn means fewer abandoned carts and fewer anxious "where is my order" messages landing in your inbox or WhatsApp. It also gives your support team (even if that's just you) one place to point to when a customer disputes a delivery charge or a delivery window.
Copy the finished policy, download it as a ready-to-paste standalone .html file, or
save a plain .txt version. The optional "Tailor with AI" button can rewrite an excerpt
in a plainer or more formal tone without dropping any clause. This is a general starting template,
not legal advice — have your final shipping policy reviewed by a qualified professional,
especially if you ship internationally or handle restricted goods. Pair it with our
Refund and Return Policy
Generator, then host both on a
free BizGo business page.
Frequently Asked Questions
Yes, completely free with no login required.
Yes — the shipping charges field is free text, so you can describe flat fees, weight-based fees, or free-shipping thresholds exactly as you offer them.
The generated policy automatically swaps to a "prepaid only" payment clause instead of a COD clause, so the document always matches your actual checkout options.
This tool produces a general template, not legal advice. Have it reviewed by a qualified professional before publishing it, especially if you ship internationally.
Yes — download a standalone .html file ready to paste into your website, or a plain .txt file.
