Business page
Bookings
Appointment requests left by visitors on your public pages. You confirm or decline each one, and the follow-up goes out from your own WhatsApp.
Steps
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Requests only arrive if the page is asking for them. Open the page editor, find Appointment Booking under Additional Details and switch it on. It is part of the Basic plan and above.
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The tiles say where things stand: All requests, Awaiting you, Confirmed and Done. Awaiting you turns red while anything is unanswered.
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Each row carries the visitor's name and number, the day they asked for, whether they wanted Morning, Afternoon or Evening, which page they came from, and any note they left. The chips above the table filter by state.
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Press Confirm and two things happen: the request is marked confirmed, and WhatsApp opens with a message to that visitor already written. You press send yourself, and you can edit it first — the exact time is usually what you are agreeing there.
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Decline closes a request you cannot take. Mark done finishes off one that has already happened, so your list stays a list of things still to do.
