Review Engine
Review Engine settings
How this one business page's review requests read and when they become due. Another page has its own copy of this screen and shares nothing with it.
Steps
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Under Business identity, set Your first name and Business name — both appear in the message — and paste your Google review link. The hint under the field says how to find it from Google Maps or your Business Profile.
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Timing holds Review request delay, counted in hours after the check-in, and Reminder delay, counted in days. The reminder is skipped for anyone who has already tapped through to leave a review.
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Send window is the pair of times a message may become due. Anything scheduled outside it waits for the window to open again, so nobody is asked for a review in the middle of the night.
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Reactivation batch pace controls only how fast a reactivation batch drips out. It leaves the per-job check-in, request and reminder alone.
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Pause all sending holds everything for this page. Nothing queued is deleted and no credits are spent while it is on; turning it off brings the queue back, oldest first.
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Press Save settings. The Message preview beside the form updates as you type, before you save, so you can read the exact wording your customer will get.
