Review Engine
Starting a review campaign
Where you add a customer you have just finished a job for and start their review campaign. It is the first screen you land on when you open a page's engine.
Steps
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Fill in Quick add on the left — the customer's name and their 10-digit mobile number — then press Start review campaign.
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The line under the button says the campaign uses one review campaign and how many this page has left. One campaign is one credit, whatever happens next, and it is taken at this moment.
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Message preview on the right shows the exact wording of the check-in, the review request and the reminder, using this page's saved business name and review link.
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A green Enrolled note confirms it, lists when each of the three messages becomes due, and offers Go to Send queue. That queue is where you open WhatsApp and press send yourself.
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Recent review campaigns below lists everyone enrolled on this page. The Sequence column shows the three steps and where each has got to; Stop on an active row cancels whatever is left.