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Account & tools

AI credits

One business page's AI credits — what its plan includes each month, what you have bought on top, and what was run today. Credits belong to a page, so an owner with three pages has three balances.

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Steps

  1. The page name under the heading is a switcher, not a label. Everything on this screen is about that one page; press the name to move to another. Nothing is remembered — the page you are looking at is the page in the address bar.

  2. This month counts up how much of this page's included monthly allowance has been used. The three lines under the bar are deliberately kept apart and must never be added together: Included with this page's plan, which resets on the page's own subscription-month date; Left in this month's allowance; and Purchased credits, which never expire.

  3. The included allowance is always spent first. If you hold more than one page, a run is charged to the page with the largest allowance first, and the line under the bar names that order in full. Credits you bought are touched only once every page's included allowance for the month is gone — so a pack is never quietly used up by a month you barely worked.

  4. Purchased credits, on the right, is that balance and its history: purchases, any adjustment BizGo made, and any run returned because the tool call failed. Buy more credits sells a pack against this page and no other. The sizes and the prices come from BizGo and are shown to you before anything is charged.

  5. What you ran today, at the foot, lists each tool, how many times it ran and what it cost. That list is your whole account's activity since midnight IST, while everything above it is this one page's pot — the heading says so for that reason.

Questions

The plan's first, always, on every page you hold, before a single purchased credit is touched. That order is the reason a purchase is never wasted: a month you did not use costs you nothing, because it is the included half that expires unused.

The included allowance starts again every subscription month, on the same date of the month the page's plan started — not on the 1st. Unused credits do not roll over. Purchased credits do not come back because they never go away — they have no expiry at all. Your review campaigns and chat conversations run on the same subscription clock, counted per year rather than per month.

No. They are still there and still spendable. What a lapsed plan stops is the monthly included allowance, because that is an entitlement of a live plan; the balance you bought is yours and is unaffected. Renewing the page brings the monthly allowance back.

If the run had drawn a purchased credit, it is returned automatically and appears in the history here as Returned. A credit from the month's included allowance is not returned that way, since that allowance starts again at the page's next subscription-month date regardless.

Your page's own monthly figure is on this screen, and pack prices are shown by Buy more credits before you pay. What every plan includes is published at bizgo.in/pricing, which is the page BizGo keeps correct — this help centre does not copy those numbers.

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