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AI Chat

Captured leads

Every name, phone number and email the assistant got out of a conversation on this page, and whether each one reached your contact book. This is the list AI Chat is bought for.

தமிழில் படிக்க

Steps

  1. The tiles across the top count what this page has captured and where it landed: Leads captured, In CRM, Email only, and Phone needs checking.

    Captured leads — 1
  2. A lead whose number reads as a ten-digit Indian mobile is added to this page's contacts by itself and tagged ai-chat. That is the same page-scoped contact book the Review Engine uses, so the person can go straight into a review campaign or a reactivation batch.

  3. The CRM status column says what happened to each lead, and the panel above the table explains every status in full whenever something did not make it through. The chips under it filter the table — Not in CRM is the one worth pressing.

  4. A row marked Phone needs checking shows exactly what the visitor typed. Press Edit number & promote beneath it, correct the number and press Save & promote — it is checked again by the same rule and saved to your contacts if it passes.

  5. Export CSV downloads the whole list, or just the filtered set when a chip is active. The speech-bubble button at the end of a row opens the conversation the lead came from.

Questions

Your contacts feed SMS and WhatsApp campaigns, so a contact needs a phone number BizGo can prove is a real Indian mobile. An email with no number has nothing to save, and a number that cannot be read is refused rather than guessed — messaging a wrong number reaches a stranger and spends a campaign. Nothing is lost either way: the lead is here in full and in the export.

No. A lead belongs to the page that captured it, and so does the contact it becomes. The same person chatting on two of your pages produces two separate records.

No. The names, numbers and emails are your business record and are kept. It is the text of the conversation that is deleted after a period — see the Privacy Policy at bizgo.in/privacy-policy. A lead whose transcript has gone still sits here in full; only the link through to the conversation stops working.

Set Notify email under Notifications in Widget settings. Left blank you get no email, and the lead is saved either way.

No. This screen shows and exports; it does not delete. Once a lead has become a contact you manage that person from Contacts in the Review Engine.

Related

Three Products, One Dashboard

Your page, your plan. The Review Engine and AI Chat come with Pro and Premium — manage every page from one dashboard.

Digital Business Page

Your whole business on one shareable link — logo, services, timings, location and contact. Live in minutes.

Learn more →

Review Engine

Runs a WhatsApp follow-up campaign for every customer you serve, until they leave you a Google review.

Learn more →

AI Chat

Answers your visitors 24/7, captures their name and phone, and drops every lead into your CRM.

Learn more →
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